Terms of Service

1. Acceptance of Terms

By accessing or using ScopeZero (“the Service”), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

2. Description of Service

ScopeZero is a carbon accounting and sustainability management platform. The Service enables users to upload utility bills, track emissions across Scope 1, 2, and 3, manage facilities, and generate carbon reports. The Service is provided as-is and may be updated or modified from time to time.

3. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorised access to your account.
• You are responsible for all activity that occurs under your account.
• You must provide accurate and complete information when creating your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Upload malicious files, attempt to exploit vulnerabilities, or interfere with the Service’s operation.
• Attempt to access data belonging to other users or organisations.
• Use automated tools to scrape, crawl, or excessively load the Service.
• Resell or redistribute the Service without prior written consent.

5. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to the data practices described in the Privacy Policy.

6. Your Data

• You retain ownership of all data you upload or enter into the Service.
• You grant ScopeZero a limited licence to process your data solely for the purpose of providing the Service.
• You can export your data at any time using the built-in export features.
• You can delete your account and all associated data via Account Settings.

7. Intellectual Property

The Service, including its design, features, code, and documentation, is the intellectual property of ScopeZero Ltd. You may not copy, modify, or reverse-engineer any part of the Service except as permitted by applicable law.

8. Service Availability

We aim to provide reliable and continuous access to the Service, but we do not guarantee uninterrupted availability. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control. We will endeavour to provide reasonable notice of planned downtime.

9. Limitation of Liability

To the fullest extent permitted by law, ScopeZero Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you have paid for the Service in the 12 months preceding the claim.

The emissions calculations provided by the Service are estimates based on the data and emission factors available. ScopeZero does not guarantee the accuracy of calculations for regulatory or compliance purposes. You are responsible for verifying results with qualified professionals where required.

10. Termination

You may terminate your account at any time by deleting it via Account Settings. We may suspend or terminate your access if you violate these terms or engage in abusive behaviour. Upon termination, your data will be deleted in accordance with our Privacy Policy.

11. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or a notice within the Service. Continued use of the Service after changes constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

13. Contact

For questions about these terms, contact us at legal@scopezero.com.